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Deyaar Facilities Management (Ontegra)

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Facility Management & AMC

Business Bay, Dubai

About

Deyaar Facilities Management is the integrated FM arm of Dubai-listed developer Deyaar Development PJSC, operating as a distinct division since 2007. In March 2024 it rebranded as "Ontegra" and continues to deliver hard and soft facilities management, security and energy services for residential, commercial and retail properties. It oversees a portfolio of around 1,000 properties and 20,000+ units across the UAE, serving both Deyaar developments and a growing third-party client base.

Services Offered

Key services Deyaar Facilities Management (Ontegra) provides for facility management & amc clients in Dubai:

Total Facilities Management (TFM)
Integrated facility management (hard & soft services)
Hard FM (MEP, building infrastructure maintenance)
Soft FM (cleaning, housekeeping & support services)
Security services (SIRA-approved)
Energy management & sustainability solutions
Specialised technical services
Home / residential maintenance services
Owners association & community management support

Why Choose Deyaar Facilities Management (Ontegra)

  • The integrated facilities management arm of Deyaar Development PJSC, a major Dubai-listed real estate developer
  • Operating as a dedicated FM division since 2007, with roots in Deyaar's in-house maintenance going back to 2002
  • Manages a large portfolio of around 1,000 properties and 20,000+ units across residential, commercial and retail sectors
  • Single provider covering hard FM, soft FM, security (SIRA-approved) and energy management under one umbrella
  • Aligned to ISO 41001, 55001 and 14001 standards, with a stated technology-driven, net-zero-by-2030 strategy under the Ontegra brand

How Deyaar Facilities Management (Ontegra) Works

  1. 1

    Enquiry & site survey

    Contact Deyaar FM (Ontegra) to discuss requirements; the team surveys the property to scope hard and soft service needs.

  2. 2

    Proposal & contract

    A tailored facilities management proposal and service-level agreement are prepared based on the property type and scope.

  3. 3

    Mobilisation

    Teams, assets and systems are mobilised to take over maintenance, cleaning, security and energy management.

  4. 4

    Ongoing delivery & reporting

    Planned and reactive maintenance is delivered against agreed SLAs, supported by the firm's technology-driven service platform.

Business Profile

Established 2007 (19+ yrs)
Company Size Large (51-200)
Hours Standard hours (Sun-Thu)

Hours and pricing may change — confirm directly with the business before engaging.

Licenses & Certifications

ISO 41001 (Facility Management)
Ontegra (Deyaar Facilities Management)
ISO 55001 (Asset Management)
Ontegra (Deyaar Facilities Management)
ISO 14001 (Environmental Management)
Ontegra (Deyaar Facilities Management)

Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.

Frequently Asked Questions

Is Deyaar Facilities Management the same as Ontegra?

Yes. Deyaar Facilities Management rebranded as "Ontegra" in March 2024. It remains the integrated facilities management subsidiary of Deyaar Development PJSC.

Who owns Deyaar Facilities Management?

It is the FM division of Deyaar Development PJSC, a Dubai-listed real estate developer. The FM business has operated as a distinct division since 2007.

Does Deyaar FM only manage Deyaar's own buildings?

No. While it manages Deyaar developments, it also serves a third-party client base across residential, commercial and retail properties, overseeing around 1,000 properties and 20,000+ units in the UAE.

What facilities management services does Deyaar FM provide?

It offers total facilities management, hard FM (MEP and building maintenance), soft FM (cleaning and support services), security, energy management, specialised technical services and home/residential maintenance.

Does Deyaar FM provide security services?

Yes. It provides security services delivered under SIRA-approved (Dubai security regulator) safety protocols as part of its integrated FM offering.

Is Deyaar FM ISO certified?

The company states it adheres to ISO 41001 (facility management), ISO 55001 (asset management) and ISO 14001 (environmental management) standards.

Where is Deyaar Facilities Management based?

It is based at 51 Tower, Business Bay, Dubai, and operates across the UAE.

Location

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Business Bay, Dubai, UAE

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