Refund Policy

Last updated: March 17, 2026

Real Estate Club Dubai ("we", "us") wants you to be satisfied with your purchase. We offer a straightforward, no-questions-asked refund policy on all our products and services.

1. Payment Processing

All payments are processed by Paddle.com, our Merchant of Record. Paddle handles billing, invoicing, sales tax, and payment processing on our behalf. When you make a purchase, you are transacting with Paddle, and their Terms of Service apply to the payment transaction.

2. Refund Policy

We offer a full refund within 14 days of any purchase, for any reason, no questions asked. This applies to all our products and services, including:

  • Market Reports Pro — monthly subscription for premium reports
  • Featured Directory Listing — monthly premium placement in our business directory
  • Individual Market Reports — single report purchases
  • Newsletter Sponsorship — sponsorship placements

3. Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to the service until the end of your current billing period. No further charges will be made after cancellation.

4. How to Request a Refund

To request a refund, please contact us at:

Please include your order number or the email address used for the purchase. We aim to process all refund requests within 3–5 business days.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

6. Contact

If you have any questions about this Refund Policy, please contact us at [email protected].