IM

Imdaad

Info Checked

Facility Management & AMC

Dubai Festival City

About

Imdaad is a Dubai-based integrated facilities management company offering hard and soft FM, MEP maintenance, cleaning, environmental and waste-management services across commercial, residential and industrial sectors. Established in 2007 and part of the Investment Corporation of Dubai (ICD), it employs a workforce of over 9,000 people. Imdaad primarily serves B2B clients (towers, communities and enterprises), with residential home maintenance delivered through its HomePro brand.

Services Offered

Key services Imdaad provides for facility management & amc clients in Dubai:

Integrated facility management (hard & soft services)
MEP (mechanical, electrical & plumbing) operation & maintenance
HVAC servicing & repair
Civil and fit-out works
General & specialist cleaning (facade, water tanks, AC ducts, deep cleaning)
Waste management & recycling
Wastewater & environmental services
Pest control
Fire detection & protection systems
Lift & escalator installation and maintenance
Access control, doors & gates
Energy management & sustainability consultancy

Why Choose Imdaad

  • One of the Middle East's leading integrated facilities management providers, established in 2007.
  • Part of the Investment Corporation of Dubai (ICD), the principal investment arm of the Government of Dubai.
  • In-house workforce of over 9,000 skilled staff from more than 45 nationalities.
  • Full range of hard and soft FM under one roof, plus environmental, waste and energy management.
  • Certified to ISO 9001, ISO 14001 and ISO 45001; founding member of MEFMA.
  • Residential home maintenance available through its dedicated HomePro brand.

How Imdaad Works

  1. 1

    Enquiry

    Contact Imdaad via the website, phone or email to outline your property type and facility management requirements.

  2. 2

    Site survey & assessment

    Imdaad assesses the property or community and the scope of hard, soft and specialist services needed.

  3. 3

    Proposal

    A tailored proposal and quotation is prepared based on the agreed scope of work and service levels.

  4. 4

    Mobilisation & delivery

    In-house teams mobilise and deliver the contracted services with ongoing management and reporting.

Business Profile

Established 2007 (19+ yrs)
Company Size Enterprise (200+)
Languages English, Arabic
Hours Standard hours (Sun-Thu)

Hours and pricing may change — confirm directly with the business before engaging.

Licenses & Certifications

ISO 9001 (Quality Management)
ISO
Verify
ISO 14001 (Environmental Management)
ISO
Verify
ISO 45001 (Occupational Health & Safety)
ISO
Verify
ISO 50001 (Energy Management)
ISO (DNV)
Verify
MEFMA Founding Member
Middle East Facilities Management Association
Verify

Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.

Frequently Asked Questions

What does Imdaad do?

Imdaad is a Dubai-based integrated facilities management company providing hard and soft FM, MEP maintenance, cleaning, environmental, waste-management and energy services for commercial, residential and industrial properties.

When was Imdaad established?

Imdaad was established in 2007 and is part of the Investment Corporation of Dubai (ICD).

Is Imdaad part of a larger group?

Yes. Imdaad is owned by the Investment Corporation of Dubai (ICD) and operates a group of brands including HomePro, Isnaad, NIGMA, Vision Safety and FARZ.

Does Imdaad provide MEP and HVAC maintenance?

Yes. Imdaad offers mechanical, electrical and plumbing (MEP) operation and maintenance, including HVAC servicing and repair, as part of its hard FM services.

Does Imdaad serve individual villas and apartments?

Imdaad primarily serves B2B clients such as towers, communities and enterprises. Residential home maintenance for individual homes is delivered through its consumer brand, HomePro.

Where is Imdaad based?

Imdaad is headquartered in Dubai, with a corporate office at Dubai Festival City and a head office in JAFZA (Jebel Ali), plus operations across the UAE, Oman and Egypt.

How do I get a quote from Imdaad?

Pricing is provided on request. Contact Imdaad through the website at imdaad.ae to discuss your requirements and receive a tailored proposal.

Location

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Dubai Festival City, Dubai, UAE

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