Khidmah
Info CheckedFacility Management & AMC
Abu Dhabi / Dubai
About
Khidmah is a facilities management and property maintenance company and a wholly owned subsidiary of Aldar Properties, one of the UAE's largest listed real estate developers. The company manages residential communities, commercial buildings, and mixed-use developments across Abu Dhabi and Dubai, providing integrated facility management that covers everything from routine maintenance to large-scale community operations. Khidmah's backing by Aldar gives it financial stability, scale, and access to resources that independent FM providers cannot match.
Services
Khidmah delivers comprehensive facilities management including HVAC maintenance and repair, plumbing and drainage services, electrical systems maintenance, common area cleaning and landscaping, swimming pool maintenance and water treatment, elevator and escalator servicing, fire and life safety system maintenance, pest control, waste management and recycling programmes, community security and access control, handyman services for individual units, and 24/7 emergency response for urgent maintenance issues. The company also manages community operations including visitor management, parking systems, and amenity bookings.
Key Differentiators
As an Aldar subsidiary, Khidmah operates at a scale that covers tens of thousands of residential units and millions of square feet of commercial space. This volume enables bulk procurement advantages on materials and equipment, in-house training academies for technical staff, and dedicated teams for each managed community rather than roaming technicians shared across distant sites. The company's integration with Aldar's development pipeline means Khidmah often takes over community management from handover, ensuring continuity from construction to operations.
Services Offered
Key services Khidmah provides for facility management & amc clients in Dubai:
Why Choose Khidmah
- One of the region's leading facilities management providers, headquartered in Abu Dhabi with operations across the UAE and KSA.
- Over a decade managing residential, commercial, retail, government, education and hospitality properties.
- Team of around 7,000 trained professionals delivering integrated FM, MEP and specialised technical services.
- ISO-certified quality management maintained for more than 14 years, including ISO 41001:2018 for facility management.
- Workmanship guaranteed for at least 90 days on completed work.
How Khidmah Works
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1
Enquiry & Assessment
Contact Khidmah to discuss your property, building or community needs and arrange a site assessment.
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2
Proposal & Scope
Receive a tailored scope of services and quotation covering the facilities management or maintenance work required.
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3
Mobilisation
Trained teams and resources are mobilised to deliver integrated FM, MEP, cleaning and maintenance services.
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4
Ongoing Management
Proactive maintenance, monitoring and reporting keep assets performing, with workmanship guaranteed for at least 90 days.
Business Profile
Hours and pricing may change — confirm directly with the business before engaging.
Licenses & Certifications
Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.
Frequently Asked Questions
What facilities management services does Khidmah provide?
Khidmah offers integrated facility management, hard and soft services including MEP, maintenance, housekeeping and cleaning, landscaping and gardening, pest control, energy management, hospitality, concierge and lifeguard services.
Does Khidmah manage residential communities and buildings?
Yes. Khidmah delivers facilities management across residential, commercial, retail, government, education and hospitality properties, including communities and multi-building portfolios.
Where does Khidmah operate?
Khidmah is headquartered in Abu Dhabi and operates across the UAE, with operations also covering the Kingdom of Saudi Arabia (KSA).
Is Khidmah ISO certified?
Yes. Khidmah holds ISO 41001:2018 for facility management and is certified to ISO 9001, ISO 14001, ISO 45001, ISO 50001 and ISO 22301:2019, with ISO certification maintained for more than 14 years.
Does Khidmah offer MEP and technical maintenance?
Yes. Khidmah provides MEP (mechanical, electrical and plumbing) services and specialised technical maintenance as part of its integrated facility management solutions.
Does Khidmah guarantee its work?
Khidmah states it guarantees workmanship for at least 90 days on completed work.
How do I get a quote from Khidmah?
Pricing is provided on request following an assessment of your property or portfolio. You can contact Khidmah on 600-505052 or at [email protected].
Location
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