ServeU
Info CheckedFacility Management & AMC
Al Quoz, Dubai
About
Services Offered
Key services ServeU provides for facility management & amc clients in Dubai:
Why Choose ServeU
- Subsidiary of Union Properties PJSC, a long-established UAE real estate group
- Over 40 years of facilities management experience in the UAE
- Large directly-employed workforce of 5,000+ staff serving 600+ clients
- Recognised as a Tier 1 FM provider with a digitised, paperless operating model
- Certified to ISO 41001 (facility management) and ISO 22301 (business continuity)
- Single provider for building-wide FM plus residential AMCs via ServeU Essentials
How ServeU Works
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1
Enquiry & site survey
ServeU assesses the property, assets and operational requirements of the building, community or home.
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2
Proposal & scope
A tailored FM scope is proposed, covering hard, soft and specialised services or a residential AMC package.
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3
Mobilisation
Directly-employed teams and supervisors are deployed to deliver the agreed services.
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4
Ongoing delivery & reporting
Planned and reactive maintenance is managed against agreed standards, with 24/7 emergency support for AMC customers.
Business Profile
Hours and pricing may change — confirm directly with the business before engaging.
Licenses & Certifications
Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.
Frequently Asked Questions
Is ServeU part of a larger group?
Yes. ServeU is a subsidiary of Union Properties PJSC, a long-established UAE real estate and investment group.
Does ServeU offer annual maintenance contracts (AMC) for individual villas and apartments?
Yes. Through its residential arm, ServeU Essentials, it offers tiered AMC packages (Essential, Sure, Plus and custom) for individual villas and apartments, alongside its building-wide FM contracts.
Does ServeU provide MEP and HVAC maintenance?
Yes. HVAC operation and servicing, MEP and civil maintenance and energy management are part of its hard-services offering.
What facility management services does ServeU provide?
Its services span integrated FM, HVAC, MEP and civil maintenance, energy management, cleaning and facade cleaning, security, pest control, duct and water tank cleaning, pool maintenance, lifeguarding and landscaping.
Does ServeU serve commercial properties and communities?
Yes. Its core FM business covers residential communities, commercial complexes, hospitality, aviation, banking and government clients on building-wide and community contracts.
Is ServeU certified?
ServeU holds ISO 41001:2018 certification for facility management systems and ISO 22301:2019 for business continuity management.
Where is ServeU based?
ServeU is headquartered in Al Quoz Industrial Area 2, Dubai, and operates across the UAE.
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