Short-Term Rental & Holiday Home Management
Al Barsha, Dubai
About
About First Class Property Management
First Class Property Management was founded in 2020 by Rohollah Rohparwar (German, ex-Airbus aeronautical engineer) and Luis Santos (Portuguese, ex-management consulting). The company manages 400+ holiday homes across Dubai with staff recruited from 5-star hotels, delivering a 4.92 Airbnb guest rating and Superhost status for four consecutive years. Their engineering-minded approach emphasizes data-driven decision-making, zero-fine compliance, and guaranteed on-time payouts by the 15th of each month.
Services
- Short-term rental management with 94% occupancy rate
- Listing creation, optimization, and multi-platform distribution
- Interior design and property staging
- Professional photography and videography
- DTCM registration and compliance handling (zero-fine record)
- Anti-damage protection and property insurance
- 24/7 multilingual guest support
- Hotel-standard cleaning and maintenance
- Real-time owner app for performance tracking
- Revenue estimation tool for prospective owners
Key Statistics
- 32,500+ bookings from 100+ countries
- 110,000+ nights booked
- 27% higher returns vs. long-term rentals
- 100% on-time payment record
Why Choose First Class
- 4.92/5 Airbnb guest rating — Superhost for 4 consecutive years
- 400+ properties with 94% occupancy rate
- 97.8% average review score and 99.8% guest happiness score
- Founded by engineers — data-driven, process-oriented management
- Zero-fine compliance record with DTCM/DET
- 5-star reviews across Booking.com, Google, TripAdvisor, and Trustpilot
Sources
Property Management Services in Dubai
First Class Property Management (firstclass-dxb.com) is a Dubai-based luxury property and holiday-home operator founded in 2020 by Luis Santos and Rohollah Rohparwar. The firm specialises in short-term and vacation rentals, managing a portfolio of more than 400 furnished homes across Dubai with a reported 94% average occupancy rate. It positions itself as a full-service operator for owners who want hands-off income from Airbnb, Booking.com and direct guest channels while remaining compliant with Dubai Department of Economy and Tourism (DET) holiday-home regulations.
Services Offered
- Tenant & Guest Sourcing & Vetting: Screening, credit and employment checks for long-stay tenants; KYC and ID verification for short-stay guests across Airbnb, Booking.com and TripAdvisor.
- Rent Collection & Owner Payouts: Detailed financial statement issued on the 10th of each month; owner payouts settled by the 15th, with real-time occupancy and earnings visible via their owner app.
- DET Holiday Home Permits & Compliance: Handles all Dubai Tourism registrations, permit renewals and Tourism Dirham fee filings on the owner's behalf.
- Maintenance Coordination: Routine inspections, in-house maintenance team, deep-clean turnover and 24/7 guest support.
- Listing & Revenue Management: Professional photography, dynamic pricing, multi-platform distribution and channel management to optimise ADR and RevPAR.
- Interior Furnishing & Styling: Optional turnkey furniture packages and staging to bring units to short-let standard.
- Owner Reporting: Monthly P&L statements covering occupancy, gross revenue, fees and net payout.
Best For
Best suited to overseas and investor-landlords who own one or more furnished apartments in prime Dubai areas (Downtown, Marina, JBR, Palm Jumeirah, Business Bay) and want a holiday-home/Airbnb operator rather than a traditional annual-lease manager. Owners seeking long-term Ejari-based leasing or commercial property management may find the firm's short-let focus less aligned with their needs.
UAE Regulatory Status
First Class Property Management operates as a Dubai-licensed holiday-home operator under DET (formerly DTCM) rules and states full compliance with Dubai short-term rental regulations. A specific RERA broker number or DET operator permit number is not published on the company's public website at the time of writing; prospective owners should request the current trade licence and DET operator permit directly before signing a management agreement.
Source: company official website (firstclass-dxb.com). Service fees and scope subject to management agreement terms.
Services Offered
Key services First Class Property Management provides for short-term rental & holiday home management clients in Dubai:
Why Choose First Class Property Management
- Specialist short-term and holiday home operator managing 500+ Dubai properties
- Handles full DTCM permit registration, guest registration and tourism fees
- Airbnb Superhost with a 4.92 guest rating maintained for four consecutive years
- Dynamic, demand-based nightly pricing across Airbnb, Booking.com and TripAdvisor
- Hotel-standard housekeeping and 24/7 multilingual guest support
- Transparent monthly statements and scheduled owner payouts
How First Class Property Management Works
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1
Consultation & business case
Initial consultation and a tailored revenue projection for your property.
-
2
Onboarding & DTCM registration
Contract signing, DTCM permit registration and regulatory setup.
-
3
Setup & listing creation
Premium furnishing/styling, professional photography and optimised multi-platform listings.
-
4
Operations & guest management
Dynamic pricing, bookings, guest screening, check-ins, turnovers and 24/7 support.
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5
Reporting & payouts
Monthly financial statements and scheduled owner payouts.
Business Profile
Hours and pricing may change — confirm directly with the business before engaging.
Licenses & Certifications
Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.
Frequently Asked Questions
Do you handle DTCM permits and short-term rental licensing?
Yes. The company manages DTCM permit registration, guest registration and tourism fees as part of the onboarding and ongoing compliance process.
Which booking platforms do you list properties on?
Properties are distributed across multiple channels including Airbnb, Booking.com and TripAdvisor.
How is pricing for my listing set?
Nightly rates are adjusted automatically based on demand, seasonality and local events to maximise occupancy without underpricing.
How much does the management service cost?
Management fees vary by service level. Full pricing is shared transparently during onboarding; request a personalised quote.
How and when do I get paid?
Owners receive monthly financial statements and scheduled payouts, with transparent reporting on performance.
Is cleaning and guest support included?
Yes. Hotel-standard cleaning is carried out between stays, and 24/7 multilingual guest communication is provided.
What returns can I expect versus long-term rental?
The company reports its managed portfolio averages around 94% occupancy and higher returns than long-term leasing; actual results vary by property.
Location
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Disclaimer: This listing is compiled from publicly available information for informational purposes only. Real Estate Club Dubai does not endorse, recommend, or guarantee the services of any listed business. We encourage you to conduct your own due diligence before engaging any service provider.
If you represent this business and would like to update or remove this listing, please contact us.
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