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Cigna Middle East

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Insurance Brokers

Jumeirah Lakes Towers, Dubai

2026 Industry Report
This category was independently evaluated — see the top 10
18 candidates · Methodology vv2026.3 · No paid placements

About

Cigna is a global health services company that has been operating in the Middle East for over 20 years. Now part of The Cigna Group (rebranded from Cigna Corporation in 2023), the company serves individual and corporate clients across the UAE with a focus on international private medical insurance (IPMI). They are regulated by the UAE Central Bank and hold DHA approval for Dubai-based health insurance products.

Insurance Products

Cigna Middle East offers comprehensive health insurance plans tailored for expatriates, high-net-worth individuals, and corporate groups. Their flagship 'Global Health Options' plan provides worldwide medical coverage including inpatient, outpatient, dental, optical, and maternity benefits. For property owners and real estate professionals, Cigna provides group medical insurance for staff and domestic worker plans that meet DHA requirements.

Key Differentiators

Cigna's network includes over 1.5 million healthcare providers globally and 4,000+ in the UAE and wider GCC. Their 24/7 multilingual customer service, digital health tools, and wellness programmes set them apart. Cigna also offers telehealth consultations and a mental health support line — increasingly valued by Dubai's expat community.

Coverage Areas

Cigna covers all UAE emirates and provides global portability, making them ideal for internationally mobile property investors. They offer direct billing at major hospitals including Mediclinic, NMC, and Aster networks across Dubai.

Services Offered

Key services Cigna Middle East provides for insurance brokers clients in Dubai:

International private medical insurance (IPMI) for expatriates
Individual and family health insurance plans
Cigna Healthguard plans for Dubai and the Northern Emirates (DHA-compliant)
Group / employer health plans for SMEs and large corporates
Inpatient and outpatient medical cover
Maternity and newborn cover
Mental health and wellbeing cover
Prescription drug cover
Employee Assistance Programme (EAP)
Telehealth and digital wellness services
24/7 multilingual customer and clinical support
Global provider network access (CignaLinks)

Why Choose Cigna Middle East

  • Part of The Cigna Group — a Fortune 500 global health company underwriting and servicing health plans worldwide.
  • 20+ years in the Middle East with a regional office at the Dubai International Financial Centre (DIFC).
  • Expat-focused international health cover designed for individuals, families and employers relocating to or working in the UAE.
  • Large provider network — thousands of contracted providers across the UAE and the wider Middle East, plus international access.
  • 24/7 multilingual support in English and Arabic, with telehealth and digital account management.

How Cigna Middle East Works

  1. 1

    Choose your plan type

    Select an individual/family plan or an employer/group plan based on who needs cover.

  2. 2

    Request a quote

    Provide your details to receive a tailored quote; cover and premiums depend on the plan and people insured.

  3. 3

    Confirm cover and pay

    Review the benefit options, confirm the policy and complete payment to activate cover.

  4. 4

    Manage your policy online

    Submit claims, access telehealth and manage your account through Cigna's digital platforms with 24/7 support.

Business Profile

Company Size Enterprise (200+)
Languages English, Arabic
Hours Standard hours (Sun-Thu)

Hours and pricing may change — confirm directly with the business before engaging.

Licenses & Certifications

Licensed by Dubai Financial Services Authority (DFSA)
DFSA-Regulated (Cigna Insurance Management Services (DIFC) Limited)
Dubai Financial Services Authority (DFSA)
Verify

Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.

Frequently Asked Questions

Does Cigna Middle East offer home or property insurance in Dubai?

No. Cigna Healthcare Middle East specialises in health and medical insurance only — it does not underwrite home, contents, building or landlord insurance. For property cover, see the other providers listed in this directory.

What does Cigna Middle East actually cover?

Cigna provides health and medical insurance: international private medical plans for expats, individual and family plans, and group/employer health plans, including inpatient, outpatient, maternity, mental health and prescription cover.

Is Cigna regulated in the UAE?

Cigna Insurance Management Services (DIFC) Limited is regulated by the Dubai Financial Services Authority (DFSA) and operates from the Dubai International Financial Centre (DIFC). Always verify current authorisation on the DFSA public register before purchasing.

Does Cigna cover expats living and working in Dubai?

Yes. Cigna offers international health plans aimed at expatriates and their families, including Healthguard plans designed for residents of Dubai and the Northern Emirates that align with Dubai Health Authority requirements.

Can employers buy group health cover from Cigna for staff?

Yes. Cigna provides group and employer health plans for SMEs and large corporates, which can help employers meet mandatory health insurance obligations for their employees in the UAE.

Is Cigna Middle East part of a larger company?

Yes. Cigna Healthcare Middle East is part of The Cigna Group, a Fortune 500 global health company, and has operated in the Middle East for over 20 years.

What languages does Cigna support customers in?

Cigna provides customer support in English and Arabic, with 24/7 service and digital self-service tools.

Location

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Office 1102, Indigo Icon Tower, Cluster F, Jumeirah Lakes Towers, P.O. Box 60288, Dubai, UAE

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Contact Information

+971 4 363 7400 Visit Website
Office 1102, Indigo Icon Tower, Cluster F, Jumeirah Lakes Towers, P.O. Box 60288

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