Fidelity United Insurance
Info CheckedInsurance Brokers
Bur Dubai
About
Fidelity United Insurance Company is a UAE-based insurer established in 1977, making it one of the longest-standing insurance companies in the country. Listed on the Dubai Financial Market and regulated by the UAE Central Bank, Fidelity United provides general insurance solutions to individuals and businesses across the UAE. The company has maintained consistent operations for over 45 years, serving a loyal client base in Dubai and the Northern Emirates.
Insurance Products
Fidelity United offers a range of general insurance products including property insurance, motor, medical, marine, and miscellaneous accident lines. Their property portfolio includes fire and allied perils, householders' comprehensive, commercial property coverage, and contractors' all risks. Medical insurance plans are DHA-approved and available for individuals, families, and SME groups. They also provide workmen's compensation insurance for property management companies and construction firms.
Key Differentiators
Fidelity United's longevity in the market speaks to consistent service and financial stability. They are known for competitive pricing and a straightforward approach to insurance — no unnecessary riders or complex product structures. Their customer service team handles claims with a personal touch, and their Dubai head office allows for walk-in consultations. The DFM listing ensures transparency in financial reporting.
Coverage Areas
Fidelity United operates primarily in Dubai, Sharjah, and the Northern Emirates. Their head office is centrally located in Bur Dubai, making them accessible for property owners across the emirate. Medical insurance is accepted at 400+ healthcare providers in the UAE.
Services Offered
Key services Fidelity United Insurance provides for insurance brokers clients in Dubai:
Why Choose Fidelity United Insurance
- Established UAE insurer since 1976 — originally registered as United Insurance Company under licence #8, among the oldest insurers in the country.
- Underwrites its own policies as a direct insurance carrier, so claims are settled by the company rather than placed with a third party.
- Home and property cover available — buildings and contents protection for homeowners and tenants, alongside commercial property insurance.
- Regulated by the Central Bank of the UAE (CBUAE), the federal authority overseeing UAE insurers.
- Backed by the Fidelity partnership — rebranded "Fidelity United" in 2018 through a tie-up with Lebanese reinsurer Fidelity Assurance and Reinsurance SARL.
- UAE-wide branch network across Dubai, Abu Dhabi, Sharjah, Fujairah and Ras Al Khaimah, with a national customer-care line (800 842).
How Fidelity United Insurance Works
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1
Request a quote
Contact Fidelity United with your cover requirements (home, motor, medical, travel, marine or commercial) to receive a tailored quotation.
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2
Provide details and documents
Submit the information relevant to the policy — for home or property cover this typically includes the property value, type and sum insured.
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3
Review terms and pay
Review the policy schedule, terms and premium, then confirm and pay to put cover in place.
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4
Policy issued
Fidelity United, as the underwriting insurer, issues the policy and handles any subsequent claim directly.
Business Profile
Hours and pricing may change — confirm directly with the business before engaging.
Licenses & Certifications
Licenses and certifications are subject to renewal. Verify current status with the issuing authority before engagement.
Frequently Asked Questions
Does Fidelity United offer home and property insurance in Dubai?
Yes. Fidelity United underwrites home insurance covering buildings and contents, as well as commercial property insurance, alongside its other lines.
Is Fidelity United a broker or an insurer?
Fidelity United is an insurer (carrier) — it underwrites and issues its own policies rather than arranging cover from third-party insurers.
Who regulates Fidelity United?
As a UAE insurance company, Fidelity United operates under the oversight of the Central Bank of the UAE (CBUAE), which regulates insurers in the UAE.
When was Fidelity United founded?
It was registered in 1976 as United Insurance Company under licence #8, and rebranded as "Fidelity United" in 2018 following a partnership with Fidelity Assurance and Reinsurance SARL.
What types of insurance does Fidelity United provide?
It writes home/property, motor, health/medical, travel and pet insurance for individuals, plus group life, group health, marine, liability, engineering, money and motor fleet cover for businesses.
How do I contact Fidelity United for a claim?
Claims can be submitted to [email protected], or you can reach customer care on 800 842 or at [email protected].
Location
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Disclaimer: This listing is compiled from publicly available information for informational purposes only. Real Estate Club Dubai does not endorse, recommend, or guarantee the services of any listed business. We encourage you to conduct your own due diligence before engaging any service provider.
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